Reception & answering
Understand why someone is calling, collect useful details, and plan the right follow-up.
Explore receptionAI phone agents for business
Your calls.
A clear next step.
Build a useful first response for reception, appointment requests, support, and sales—with a clear path back to your team.
Open sourceSelf-hostableBuilt for your workflow
01 · Understand
“Could I arrange a visit next week?”
Identify the request and the details needed.
- 02 · Capture the context
- Request
- Arrange a visit
- Preference
- Next week
- Next step
- Check availability
03 · Define the next step
Confirm through your system—or follow up.
Booking needs a connected scheduling system. Staff handle exceptions.
Start with the call you know
One useful workflow.
A practical place to begin.
Appointment requests
Capture preferred times and define how your scheduling system confirms the appointment.
Explore schedulingCustomer support
Use approved knowledge for routine questions, with an explicit path to a person.
Explore supportSales qualification
Structure enquiries, capture context, and prepare a useful next step for your sales team.
Explore sales workflowsClear responsibilities
Give your agent context.
Keep your team in control.
A useful phone agent needs more than a script. Define what it can answer, what it can do, and when a person takes over.
Explore the platformThe caller experience
Use QuickVoice’s agent configuration and knowledge sources to shape the conversation around approved information.
Your connected systems
Your implementation connects providers and business actions, including the checks needed before confirming a change.
The human next step
Name an owner for exceptions, review call records, and test escalation before putting a workflow into a pilot.
Make an informed decision
A little clarity before you build.
Plan your evaluation
Use practical worksheets and checklists to define your pilot and compare options.
Get the resourcesUnderstand the costs
Review hosted usage pricing and the costs your team owns when self-hosting.
Explore pricingLearn the details
Read guides on call workflows, implementation choices, and industry requirements.
Browse the guidesBefore your first call
Good questions.
Clear expectations.
Start here, or contact the team about your specific workflow.
What can I explore in a demo?
Bring a call type your team handles today: reception, appointment requests, support, or sales follow-up. We can discuss the caller journey, the information it needs, and the implementation work required for a focused pilot.
Can an agent book appointments or update my business systems?
These actions depend on the integrations you implement. An appointment request is not a confirmed booking until your scheduling system accepts it. Your team defines verification, permissions, and the fallback when an action cannot be completed.
What happens when a caller needs a person?
Plan an explicit escalation path for each workflow. Depending on your configured telephony and business systems, that may involve a transfer or a request for staff follow-up. Test availability, failed transfers, and after-hours calls before a pilot.
Can we host QuickVoice ourselves?
Yes. QuickVoice is MIT-licensed, self-hostable software. Your technical team operates the deployment and connects provider accounts. Real phone calls require LiveKit and a configured telephony provider such as Twilio or Telnyx.
What should we include in the budget?
Budget for AI and telephony usage, phone numbers, hosting, implementation, monitoring, and human follow-up. Hosted usage pricing and self-hosted operating costs are explained on the pricing page.
How do we evaluate whether it works for us?
Start with one call type, representative test calls, a named implementation owner, and a clear definition of success. Review incorrect answers, action failures, and human handoffs alongside cost and completion rates.
Let’s talk about your calls
Bring one workflow.
Explore what comes next.
Walk through your process, the systems it depends on, and what a useful pilot would need.